Cancellation policy

There is no deposit. You pay on the day once the service is finished, by card or bank transfer.

Moving or cancelling an appointment more than 48 hours ahead costs nothing. Inside 48 hours, half the service price is payable. Inside 12 hours, or if nobody is home when we arrive, the full service price is payable.

If we have to cancel, we will offer you another time at no cost.

Nothing here takes away your rights under Australian Consumer Law.

Last updated 02 Nov 2026.